The Good – the furnace got up and running again with little effort on the part of the service guys.

The Not So Good – the kitchen installer guy called to say that our countertop had a manufacturer’s defect in it and therefore it would have to be returned and a new one would have to be picked up, thus delaying installation.

The Very Good – the furnace problem was a result of a blunder by the basement workers and therefore they are covering the cost of the service visit and since the original countertop was defective, the kitchen installer guy got us a new one for $80 less.  (I guess that’s to cover the misery of having to wait extra days to get our kitchen updated.)